Return and Exchange Policy
BombayFlow products are backed by our tradition of quality and craftsmanship. BombayFlow will accept any unworn or unaltered shoes within 30 days of the original purchase date. BombayFlow reserves the right to deny refunds for a returned item that does not comply with this policy.
For products purchased on www.BombayFlow.com, original shipping charges and any shipping taxes are non-refundable. Please allow 2-3 business days to process your return once received at our warehouse. You will receive a refund based on the original form of payment. Please allow up to one billing cycle for the credit to post to your account. To return or exchange an item, please pack it in its original condition.
We get it – it has to be perfect. If you need a different color, size or style, we offer free returns and exchanges by mail. Exchanges for online orders are processed in two steps. Just message us and let us know what you’d like when you return your original shoes. You’ll receive a confirmation email when we process your return and a shipping confirmation email for the exchange items when they’re on their way. Unfortunately, item availability is not guaranteed – if the shoes you need are not in stock, we’ll contact you to let you know. Exchanges are only offered for orders placed directly on www.BombayFlow.com
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